Berry Fox

Terms of Service

[Including Consent to Receive Promotional Information]

Article 1 (Purpose)

The purpose of these Terms of Service is to define the rights, obligations, responsibilities, and other necessary matters between BERRY IN STORE INC. (hereinafter referred to as the “Company”) and the user in connection with the services provided by the Company through devices.

Article 2 (Definitions of Terms)

  1. The definitions of terms used in these Terms of Service are as follows:
    1. “User” refers to any individual who uses the game services provided by the Company, has agreed to these Terms of Service, and has been granted the qualifications to use the services. Users are classified into the following types:
      • “Member”: A user who utilizes the “Service” provided by the Company by using an account and “password.”
      • “Guest”: A user who utilizes the “Service” using a temporary account provided by the Company without registering an account and “password.”
        (Note: Guests are not provided with account and “password” information. Therefore, if the device is reset or the game is uninstalled, the data will also be reset.)
    2. “Account (ID)” refers to a combination of letters, numbers, or special characters selected by the user and assigned by the Company to identify the user and enable the use of the services.
    3. “Account Information” collectively refers to general information provided by the user to the Company, such as the account (ID), password, username, and other information generated during service usage, including payment status.
    4. “Content” refers to all digital content created in connection with the services provided by the Company, including game information, social media interactions, and more.
    5. “Device” refers to mobile phones, tablets, portable game consoles, and any other devices capable of downloading, installing, or accessing digital content via a network.
    6. “Service” refers to all services provided by the Company, including game services, utilizing a network, applicable regardless of the type of device used.
    7. “Open Market Operator” refers to providers of open markets (e.g., Google Play Store, Apple App Store, One Store, etc.) and other e-commerce platforms that facilitate the installation and payment for the Company’s games.

8.     “Payment Service Provider” refers to companies that offer electronic payment methods (e.g., credit cards, mobile payment) used in open markets.

9.     “Cash” refers to virtual data that users can purchase or recharge to use paid services or buy content items. In-app purchases refer to transactions made within the game to acquire various items, features, or in-game currency provided by the Company.

10.  “Item” refers to in-game elements that can be used, including weapons, armor, potions, exchange tools, in-game currency, vouchers, and data representing specific or random results.

11.  “Free Items” refer to items provided to users at no cost by the Company (including paid items offered for free).

12.  “Paid Items” refer to in-game products purchased through payment.

13.  The definitions of terms not specified in paragraph 1 shall follow relevant laws and subordinate regulations. If not defined by laws or subordinate regulations, general business practices shall apply.

Article 3 (Effectiveness and Amendment of Terms of Service)

  1. The Company shall make the contents of these Terms of Service available to users by posting them on the game service website, official community website, or within mobile app content.
  2. These Terms of Service shall take effect from the moment the user agrees to them. They apply when users install, run, or otherwise use the services provided by the Company.
  3. The Company may amend these Terms of Service. Amended terms will be announced to users at least 7 days before their effective date (30 days prior in cases where the amendments significantly impact user rights and obligations) through the “homepage” or game service. Amended terms take effect from the effective date.
  4. Users are obligated to frequently check for updates to the Terms of Service on the Company’s website or game service and have the right to refuse any amendments.
  5. If a user does not agree to the amended terms, either the user or the Company may terminate the usage agreement.
  1. If a user does not agree to the amended terms, they may terminate the usage agreement. However, continued use of the service after the effective date of the amended terms shall be deemed as the user's acceptance of the amendments.

Article 4 (Supplementary Provisions to the Terms of Service)

Matters not specified in these Terms of Service shall comply with the Company's operating policies, usage restrictions, and applicable laws of the Republic of Korea, including but not limited to the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on the Consumer Protection in Electronic Commerce, and the Act on the Protection and Use of Location Information.

Article 5 (Formation of the Usage Agreement)

  1. The usage agreement is formed when the user reads and agrees to these Terms of Service, and the Company approves the user's application for service use.
  2. When a user applies as described in Paragraph 1, the Company may request identity verification through an authorized identification institution to confirm the user's identity.
  3. Users can download and use the Company’s games according to the terms and policies of each open market. Transactions or disputes between the user and the open market operator shall be governed by the terms and policies of the respective open market operator, and the Company shall not be involved in or held liable for such transactions or disputes.

Article 6 (Community Services)

  1. Community Service refers to bulletin board services provided by the Company to enable multiple users to freely exchange opinions and foster camaraderie.
  2. If a user joins an individual community (e.g., a forum), their information may be disclosed to community administrators or moderators to ensure smooth service operation.
  3. As community services are provided by linking information from external platforms, users may lose access to the services if they lose membership status or withdraw from the respective platform.
  4. To protect users' rights and interests and ensure the proper operation of community services, the Company may establish usage restrictions and management rules in its community operation policies. Users are obligated to comply with these policies. The Company must notify users of the detailed contents of the community operation policies by posting them on the community service website or providing a linked page.

Article 7 (Approval of Service Application)

  1. The Company shall, in principle, approve the user's application for service use unless there are business-related impediments.
  2. The Company may withhold approval under the following circumstances and may delay approval until the issue is resolved:
    1. When there is insufficient capacity in service-related facilities.
    2. When technical or operational issues prevent the provision of services.
    3. When the user is deemed likely to engage in inappropriate behavior.
  3. If the user agrees to the Terms of Service and provides the required personal information for service use, the Company shall promptly allow the user access to the service unless there are exceptional circumstances. However, if grounds for refusal of approval are later discovered, the Company may restrict service use or terminate the agreement in accordance with these Terms.
  4. For users applying to use the service as a guest, the following conditions may result in the deletion or inaccessibility of service usage records:
    1. The Company must notify the user of this via a popup or other means when the user first begins using the service.
    2. Service usage records of guest users cannot be linked or transferred after completing member authentication. The Company recommends using the service through member authentication.
    1. If the device is changed.
    2. If the device is modified or reset.
    3. If applications or content are deleted from the device.

Article 8 (Provision of Services)

  1. The Company provides services via device-specific applications or networks. Users can download and install the application or access the service through a network, either for free or for a fee.
  2. Users can access paid content after paying the specified charges. Some paid content may include additional payment features.
  3. Users can access free content without charge. However, users must verify whether an item is paid before making a purchase.
  4. When users download the application or access the service via a network, additional fees, such as data usage charges set by mobile carriers, may apply. Users are advised to use Wi-Fi for downloads.

Article 9 (Company's Obligations)

  1. If the user's complaints or inquiries are deemed objectively reasonable, the Company shall address them promptly within a reasonable time frame. If resolution takes longer, the Company shall inform the user of the reason for the delay and the expected timeline.
  2. The Company shall ensure that users' personal information, including account details, is not leaked from the service system it manages and shall protect such information from being disclosed or provided to third parties without the user's consent.
  3. To ensure the continuous and stable provision of services, the Company shall strive to repair or restore any issues, such as equipment failures or data loss, promptly unless there are unavoidable reasons.
  4. The Company shall publish and comply with a Privacy Policy to protect users' personal information.

Article 10 (User Obligations)

  1. Users shall not use the services provided by the Company for purposes other than their intended use, such as gameplay, nor engage in the following prohibited activities:
    1. Using another person’s information instead of the user's real name or falsifying personal information provided to the Company, including inquiries, requests for refunds or recovery of paid content, or event participation.
    2. Impersonating others, falsifying relationships, misusing another user's account or password, or unauthorized use of another’s credit card, phone, or bank account to purchase paid content.
    3. Trading or selling content through services not provided by the Company.
    4. Reproducing, distributing, promoting, or commercially exploiting information obtained through the service without prior consent from the Company.
    5. Exploiting bugs or errors within the service.
    6. Using the Company's games to generate financial benefits for oneself or others.
    7. Defaming, harassing, or causing harm to others.
    8. Infringing upon intellectual property rights, portrait rights, or other rights of the Company or third parties.
    9. Deceiving others for personal gain or misusing the service in a fraudulent manner that causes harm to third parties.
    10. Linking to pornographic websites or posting unauthorized advertisements and promotional materials.
    11. Inducing or participating in speculative activities related to gambling or other financial risks.
    12. Engaging in fraudulent activities related to payments.
    13. Sending, transmitting, or distributing words, sounds, images, or videos that cause humiliation, hatred, or fear to others.
    14. Transmitting, transmitting to others, or distributing data that includes software viruses or computer code intended to disrupt, damage, or destroy information prohibited by applicable laws.
    15. Modifying or manipulating the Company's games arbitrarily, distributing such modifications, or using illegally manipulated applications.
    16. Impersonating Company employees or administrators, or misusing the names of third parties to write posts or send emails.
    17. Engaging in business activities using the service without the prior consent of the Company. Users are responsible for all consequences arising from such activities, and if the activities violate the Terms and cause harm to the Company, the user is liable for compensation.
    18. Transferring, gifting, or providing as collateral the right to use the service or the user’s status under the usage agreement to a third party without explicit consent from the Company.
    19. Engaging in any illegal or improper actions that violate public order, moral standards, or applicable laws.
    20. Violating the Youth Protection Act or other laws by transmitting, posting, or distributing obscene or continuously inappropriate content, phrases, images, sounds, or videos to others.
    21. Transmitting, posting, or distributing content that is highly offensive, violates another’s privacy, or includes excessively personal information.
  2. Users are responsible for regularly checking the Company’s (game) announcements and updates to the Terms of Service.
  3. Users can make inquiries about service-related matters through the following channels:
    1. Email Support
      • Email: cs@fandomberry.com
      • Operating Hours: Monday to Friday (09:00–18:00)
  1. If users suffer unfair damage during the use of the Company’s services, they may exercise their rights to claim compensation through legitimate means. The Company must make every effort to protect users’ valid claims.

Article 11 (Provision and Suspension of Services)

  1. The Company provides services through dedicated games or networks for mobile devices. Users can download and install applications or access services via a network, either for free or for a fee.
  2. Users can access paid content after paying the specified charges as stated in the service. Some paid content may include additional payment features.
  3. Users can access free content without charge; however, some free content may include additional payment features. Users must verify whether an item is paid before making a purchase.
  4. When users download applications or access services via a network, additional charges such as data usage fees set by mobile carriers may apply. Users are advised to use Wi-Fi for downloads.
  5. The Company generally provides services 24 hours a day unless specific business or technical issues arise.
    • However, services may be temporarily suspended for operational reasons such as regular system maintenance, server expansion and replacement, the addition of new game content, bug patches, or service upgrades. In such cases, the Company must notify users by posting relevant information and the anticipated schedule on its homepage.
    • If prior notification is not possible due to unavoidable circumstances, the Company may notify users afterward.
  6. Notwithstanding paragraph 5, if the service is temporarily suspended due to urgent and unavoidable reasons, it may be suspended without prior notice, with notification provided afterward.
  7. The Company provides the following features necessary for service operation and technical support:

l  Background data functions to ensure a seamless gaming experience.

l  Data usage fees may apply when using the background data function.

  1. If the Company decides to discontinue all services due to planning, operational, or emergency circumstances, users will be notified via the homepage or in-game announcements.
    • Refunds cannot be requested for paid content with expired usage periods when the service ends.
  2. The Company may restrict or suspend all or part of its services in the following cases:
    • The Company is not liable for any issues arising from service changes or interruptions, except when caused by intentional misconduct or gross negligence.

1.     Force majeure events such as war, incidents, natural disasters, or national emergencies.

2.     Service interruptions caused by power outages, equipment failures, or excessive usage.

3.     Unavoidable circumstances such as maintenance work on service facilities.

4.     The Company is unable to provide services due to its internal circumstances (e.g., business issues).

  1. If paid services provided by the Company are interrupted or fail, the Company shall compensate the user for damages. However, users may not claim additional compensation from the Company.
  2. If the paid service is designated as non-extendable in terms of usage time, the Company will compensate users for service interruptions or failures with equivalent paid services or cash chosen by the Company.

Article 12 (Payment and Usage Period for Paid Content)

  1. Payments for content purchased through in-app payment methods must comply with the policies and methods specified by mobile carriers and open markets. Payments must be made using the designated payment methods.
    • However, payment limits may be assigned or adjusted according to the policies of the Company, payment providers (mobile carriers, open markets, etc.), or government regulations.
  2. Paid content purchased by the user through in-app payment methods can only be used on the device where the game service is downloaded or installed.
  3. The usage period for paid content purchased through in-app payment methods is 1 year. After this period, the user's access rights to the paid content will be revoked.
    • If the purchased paid content specifies a different usage period, the specified period will apply.
    • Users may use paid content only within their accounts and may not transfer, lease, or sell it to third parties, except through methods separately specified and announced by the Company.
  4. The Company is not liable for payment issues caused by third parties if users fail to use password protection features on their devices or open markets or if such information is carelessly exposed.
  5. If the user is subscribed to a youth pricing plan provided by a mobile carrier, any in-app payments made from the device are considered to have been approved by a legal guardian.
  6. Users are obligated to pay the in-app payment amounts faithfully.
  7. The prices of paid items are determined by the prices displayed in the in-service store or equivalent channels.
    • For payments made in foreign currencies, the actual billed amount may differ from the estimated amount due to exchange rate fluctuations and fees.

Article 13 (Information Provision and Advertising)

  1. Information regarding the Company and its game services can be found on the content sales pages provided by open market operators, including:
    1. Company name.
    2. Game product name.
    3. Age rating.
    4. Game developer.
    5. Device compatibility and minimum technical requirements for service use.
    6. Other details deemed necessary by the Company.
  2. The Company may display advertisements on its homepage or within individual game services. By agreeing to these Terms, users also consent to the display of advertisements during their use of the services.
  3. The Company is not liable for any losses or damages incurred by users as a result of their participation, communication, or transactions related to advertisements provided by the Company. The responsibility for such losses or damages lies solely with the user.
  4. With prior consent from users, the Company may utilize collected personal information to send service-related information and advertisements via SMS, email, push notifications, or other methods.
  5. If a user no longer wishes to receive such information, they may withdraw their consent through the homepage, the Company's customer support, or in-game settings at any time. Once the user opts out, the Company will cease sending promotional information.

Article 14 (Cash and Points)

  1. Free Cash refers to cash that users obtain by playing the game or participating in events, and it is not purchased through in-app payments.
  2. The Company may also provide users with Free Points (e.g., mileage) separately from Free Cash, which are collectively referred to as Free Points.
  3. The validity period, usage scope, and other related terms for Free Cash and Free Points will be governed by the separate notices issued by the Company.
  4. The usage scope of Free Cash and Free Points may be restricted. If a user possesses both purchased Cash and Free Cash/Free Points, the purchased Cash will be deducted first, followed by Free Cash and Free Points.
  5. Free Cash and Free Points are not subject to refunds or compensation.

Article 15 (Withdrawal of Purchase and Cancellation of Minors' Payments)

  1. Users who purchase paid content may request a withdrawal of purchase (cancellation) through the Company or the open market operator where the content was purchased.
  2. If a user requests a withdrawal of purchase through the open market operator under paragraph 1, the procedure will be carried out in accordance with the payment policies of the respective open market.
  3. If a user requests a withdrawal of purchase through the Company under paragraph 1, the request must be made within 7 days of the purchase date or the date the paid content becomes available for use.
  4. If the paid content sold in the game differs from the description or advertisement or is not executed as per the contract, the user may request a withdrawal of purchase within 3 months from the purchase date or within 30 days from the date the discrepancy or defect was discovered or could have been discovered.
  5. Refunds or cancellations of paid content provided free of charge, through gifts, or via events, as well as paid content already used or deemed to have been used, may be restricted under applicable laws.
    1. For paid content subject to withdrawal restrictions, the Company shall inform users of such restrictions through notifications or other means, as required by applicable laws.
  6. If a minor purchases paid items without the consent of their legal guardian, the minor or the guardian may request a withdrawal of purchase from the Company. The Company may require proof of legal guardianship.
    1. However, if the purchase was made within the scope of property allowed by the legal guardian or if the minor misrepresented themselves as an adult through statements, the withdrawal request may be denied.
    2. The determination of whether the purchaser is a minor is based on the ownership of the payment method (e.g., the device or credit card used for the purchase).
  7. Withdrawal of purchase for paid content may be restricted under the following circumstances. The Company must clearly notify users of such restrictions before payment is processed:

1.     Items that can be used immediately after purchase or are instantly applied to the game.

2.     Items obtained for free during normal gameplay.

3.     Items with additional benefits that have already been used.

4.     Items sold as part of a bundle (package) where some have already been used.

5.     Items where opening is considered as usage or where utility is determined by random chance upon viewing.

6.     Items provided in installments based on a specific period or number of uses, where some or all have been used, or where the validity period has expired.

7.     Even if withdrawal is permitted for paid items, requests made after 7 days of purchase may be restricted. Additionally, withdrawal may be limited if the item's value has significantly decreased or other reasons arise that justify restricting withdrawal.

Article 16 (Refund Requests and Procedures)

  1. Users may request a refund through customer support if the paid content falls under the following conditions:
    1. The user has purchased paid content but is unable to access the provided service (excluding services unavailable due to scheduled maintenance).
    2. The Company has designated specific situations for refunds to protect consumers.
  2. Refunds are processed in accordance with the operating systems and policies of the respective open market operators.
  3. Paid content acquired as rewards during gameplay, through internal events, or via external promotional events hosted by the Company is not eligible for a refund.
  4. If a user requests a withdrawal or refund from the Company instead of the open market operator:
    1. The Company must first obtain the user's consent for processing personal information.
    2. After collecting the user's information and verifying purchase details through the open market operator, the Company will process the withdrawal or refund request.
    3. During this process, the Company may contact the user using the provided information to confirm valid reasons for the request and may request additional supporting documents.
  1. If a minor requests a payment cancellation, the user or their legal guardian must provide documents proving that the user is a minor or that the requester is their legal guardian.
  2. In-game payments are made using the payment methods provided by open market operators. In cases of overpayment, users must primarily request a refund from the respective open market operator. However, if permitted by the policies and systems of the open market operator, the Company may request the operator to facilitate the refund process.
  3. For paid content purchased through the "gift" feature, cancellations and refunds are generally not allowed. However, if a refund is requested due to content defects, only the sender of the gift may request the refund.
  4. The Company will strive to complete refunds as quickly as possible after the user submits all required documentation.
  5. Charges incurred from application downloads or network services (e.g., call or data usage fees) may not be eligible for a refund.
  6. If an overpayment occurs due to user error, any refund fees incurred will be borne by the user.
  7. Refunds are, in principle, processed using the same payment method as the original transaction. If this is not possible, the refund may be processed through an alternative method.

Article 17 (Service Usage Restrictions)

  1. Members must not engage in actions that violate the obligations outlined in Article 10 of these Terms. If such violations occur, the Company may take measures to restrict service usage, including but not limited to restricting chat functionality, account usage, or deleting relevant information, based on the following reasons:
    1. Partial Restrictions: Temporary restrictions on specific functionalities, such as chat, for a certain period.
    2. Character Usage Restrictions: Permanent or temporary restrictions on the use of the member's character.
    3. Account Usage Restrictions: Permanent or temporary restrictions on the member's account.
    4. Membership Usage Restrictions: Permanent or temporary restrictions on the member’s ability to access the game service.
  2. If the service usage restrictions under paragraph 1 are deemed legitimate, the Company is not liable for any damages incurred by the member as a result of the restrictions.
  3. Members are liable to compensate the Company or other members for any damages caused by the actions described in paragraph 1 or related clauses.
  4. The Company may suspend the use of a member's account until investigations are completed if any of the following circumstances apply:
    1. A valid report of hacking or account theft is received.
    2. Suspicion arises of illegal program use, bot farming, or other activities violating the law.
    3. Temporary action is deemed necessary for other service usage concerns.
  5. After completing investigations under paragraph 4, paid game service periods will be extended by the duration of the suspension, or equivalent paid services or cash compensation will be provided. However, this does not apply if the member is found to have engaged in actions described in paragraph 4.
  6. If the Company determines the restrictions imposed are justified, it is not obligated to compensate the member for damages resulting from the restrictions or contract termination. Balances or remaining periods associated with paid services are excluded from refunds.

Article 18 (Reasons and Procedures for Usage Restrictions)

  1. The Company shall define the specific reasons and procedures for imposing service usage restrictions under Article 17(1) in its operational policies. These policies shall consider the nature, severity, frequency, and consequences of prohibited actions outlined in Article 18(2).
  2. When imposing usage restrictions under paragraph 1, the Company must notify the member in advance, except in urgent cases where notification may be provided afterward. The notification shall include:
    1. The reason for the usage restriction.
    2. The type and duration of the restriction.
    3. The method for filing an objection to the restriction.

Article 19 (Objection Procedure for Usage Restrictions)

  1. If a member disagrees with the Company's usage restriction measures, they may submit an objection in writing, via email, or through similar methods within 14 days from the date of notification of the restriction.
  2. Upon receiving an objection under paragraph 1, the Company shall respond to the complaint in writing, via email, or through similar methods within 15 days.
    • If the Company cannot respond within this period, it must inform the member of the reason for the delay and provide an updated schedule for resolution.
  3. If the objection is deemed valid, the Company shall take appropriate corrective action based on the circumstances.

Article 20 (Protection and Use of Personal Information)

  1. The Company shall endeavor to protect users' personal information, including registration data, in accordance with applicable laws. The protection and use of personal information are governed by relevant laws and the Company’s Privacy Policy.
  2. The Company may request additional information from users to improve and enhance its services. Users have the right to provide or refuse such information.
  3. User-submitted information such as nicknames, profile pictures, and status updates are considered part of self-introduction for communication with other users. Depending on the nature of the service, this information may be visible to other members.
  4. The Company is not liable for any information leaks resulting from the user’s negligence, such as sharing account information.

Article 21 (Information Collection)

  1. To improve service quality, the Company may collect device information, operating system (OS) details and versions, mobile carrier information, and service usage records.
  2. The Company may store and retain communication records within the service, such as chat history between users.
    • This information is solely owned by the Company and will not be disclosed or accessed by unauthorized third parties.
    • The Company will use this information only for purposes such as investigating violations of the Terms of Service or laws, mediating disputes between users, resolving complaints, or maintaining order within the service.
    • If the Company uses such data, it shall notify users of the intended purpose.

Article 22 (Management of User Posts)

  1. The Company reserves the right to move user-created or posted content within the website without prior notice if deemed necessary for management purposes.
    • In cases of unavoidable circumstances, such as exceeding the storage capacity of the Company’s system, the Company may delete posts without prior notice.
  2. Users are responsible for the content of their posts. When uploading content, users must ensure it does not infringe on the rights of third parties.
    • If a third party raises a complaint or files a claim against the Company due to a user’s post violating their rights, the Company may take necessary interim measures as required by relevant laws and regulations and notify the user of such actions.
  3. If legal disputes arise or the Company faces claims for damages due to a user’s post, the user is obligated to cooperate fully to indemnify the Company.
    • Unless the issue arises from the Company’s fault, all related liabilities rest with the user.
  4. The Company may delete, move, or refuse to register posts or materials that fall under the following categories:
    1. Posts that defame other users or third parties or damage their reputation based on false information.
    2. Posts that violate public order or moral standards.
    3. Posts related to the trading of user accounts or points.
    4. Posts related to commercial advertisements.
    5. Posts deemed related to criminal activities.
    6. Posts infringing on the rights of other users or third parties, such as copyrights.
    7. Posts that violate the Company’s posting guidelines or are inconsistent with the purpose of the board.
    8. Posts that disrupt the normal operation of the Company or its services.
    9. Posts suspected of being related to criminal acts.
    10. Posts containing unauthorized advertisements or promotional materials.
    11. Posts with repetitive content that undermine the purpose of the platform.
    12. Posts promoting illegal duplication or hacking.
    13. Posts deemed to violate applicable laws or regulations.

Article 23 (Copyright)

  1. Users retain rights and responsibilities for any content they create or post while using the service.
  2. Copyright and other intellectual property rights for content created by the Company are owned by the Company.
  3. Users may not reproduce, transmit, publish, distribute, or broadcast information obtained through the services that belong to the Company or its licensors for profit, nor permit third parties to do so.
  4. Users grant the Company the right to use their content (referred to as "User Content"), including dialogue text, images, audio, and other materials uploaded or transmitted through the game client or services, under the following conditions:
    1. The Company may use, edit, modify, and adapt the User Content in various formats (e.g., announcements, reproduction, performance, transmission, distribution, broadcasting, derivative works) without limitations on duration or geographic location.
    2. User Content cannot be sold, rented, or transferred for trade without the prior consent of the user who created it.
    3. Users are prohibited from distributing or transmitting content that reverse-engineers or hacks the game client or services, causing issues in the game environment.
  5. User Content not displayed in the service or integrated into the service (e.g., general forum posts) may not be used commercially by the Company without explicit consent from the user. Users may delete such User Content at any time.
  6. If the Company determines that a post defames or invades the privacy of others, it may take "interim measures" on the content without prior notice to the user who posted it. Subsequent actions (e.g., deletion or restoration) will be determined based on agreements between the parties, applicable laws, or Company policies.
  7. If a user's legal rights are violated by information posted on the Company's platforms, the user may request the removal of the information or the posting of a rebuttal. The Company will take necessary actions promptly and notify the applicant of the results.
  8. Paragraph 4 remains effective during the service operation period and continues to apply even after membership withdrawal.

Article 24 (Termination of Usage Agreement)

  1. If a member wishes to terminate the usage agreement, they must submit a withdrawal request via the in-game menu or customer support. Once withdrawal is complete, all member-related information (e.g., scores, characters, items, in-game currency) will be deleted and cannot be restored. However, the Company may restrict immediate withdrawal for a certain period after registration to prevent misuse of services.
  2. If a member violates the Terms, operational policies, or service policies and commits actions that render the agreement untenable, the Company may notify the member within a reasonable period and either suspend service access or terminate the agreement.
  3. Refunds and compensation related to paragraphs 1 and 2 will be processed in accordance with the "Content User Protection Guidelines".
  4. In compliance with the Act on Promotion of Information and Communications Network Utilization and Information Protection and related regulations, the Company may terminate the usage agreement or delete personal information of inactive accounts (accounts unused for one year).
    • In such cases, the Company must notify the user at least 30 days before taking action, specifying the date of the action, the expiration of the retention period, and the personal information to be deleted.
  5. Upon termination of the usage agreement, all user account data will be destroyed immediately unless required to be retained under applicable laws or the Company’s Privacy Policy.

Article 25 (Disclaimer)

  1. The Company shall not be held liable for any inability to provide services due to war, incidents, natural disasters, national emergencies, technical defects, or other force majeure events.
  2. The Company shall not be held responsible for damages incurred by users if major communication service providers fail to deliver or properly maintain communication services.
  3. The Company shall not be held liable for service interruptions or malfunctions caused by unavoidable reasons such as pre-announced or urgently executed maintenance, replacement, regular inspections, or construction of service facilities.
  4. The Company is not responsible for any failure by users to achieve anticipated experiences, ranks, items, or in-game currency while using the service, nor for damages resulting from the user’s selection or use of the service.
  5. The Company shall not be held liable for any disadvantages or data losses resulting from users modifying their personal information (including accounts).
  6. The Company shall not be responsible for issues caused by the user’s device environment or network conditions beyond the Company’s control.
  7. The Company has no obligation to intervene in disputes between users or between users and third parties arising from the use of the service and shall not be liable for any damages resulting from such disputes.
  8. Services and content provided for free by the Company are excluded from liability for compensation. However, this does not apply to damages caused by the Company’s intentional misconduct or gross negligence.
  9. The Company shall not be held responsible for the reliability or accuracy of information, data, or facts posted or transmitted by users within the service or on its website.
  1. Users may lose access to some or all functionalities of the content due to device changes, phone number changes, international roaming, or switching mobile carriers. In such cases, the Company is not liable.
  2. Deleting content provided by the Company may result in the deletion of usage information (e.g., scores, characters, items, in-game currency). Users must exercise caution when deleting content, and the Company bears no responsibility for such losses.
  3. The Company is not responsible for issues arising from the use of services through guest functionality.
  4. For free services provided by the Company, unless explicitly stated in relevant laws, the Company assumes no liability.
  5. The Company is not liable for failures or losses related to users’ expectations of benefits while using the services.

Article 25-1 (Additional Disclaimer Clauses)

  1. The game and services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose, to the maximum extent permitted by law. Users utilize the game and services at their own risk.
  2. The Company does not guarantee that the game, services, or user accounts will operate continuously, without errors, securely, or without viruses.
  3. Some jurisdictions may not allow such warranty limitations, so these restrictions may not apply to certain users.

Article 26 (Compensation for Damages)

  1. The Company is not liable for damages incurred by users in relation to free services provided by the Company. However, if the damages are attributable to the Company, the Company shall compensate for the damages incurred by the user.
  2. If paid content or items purchased by users are damaged, destroyed, or deleted due to serious defects in the services provided by the Company, the Company shall compensate users in an appropriate manner.
  3. The Company may collaborate with individual service providers to offer services to users. If a user agrees to the terms of an individual service and damages arise due to reasons attributable to the individual service provider, liability for such damages rests with the individual service provider.

Article 27 (Jurisdiction and Governing Law)

  1. These Terms shall be interpreted and governed in accordance with the laws of the Republic of Korea.
  2. Any disputes arising between the Company and users regarding the use of the services shall be resolved amicably through mutual agreement between the parties.
  3. If the dispute cannot be resolved amicably as per paragraph 2, the parties may apply for dispute resolution with the Content Dispute Resolution Committee under the Content Industry Promotion Act. If a lawsuit is filed, the competent court shall be determined in accordance with applicable laws.
  4. The laws of the Republic of Korea shall govern lawsuits between the Company and users.
  5. Some jurisdictions may not allow certain warranty limitations, and local laws may impact the interpretation of these Terms for users in such jurisdictions. These Terms shall be construed to have the maximum effect permitted by local laws, and users must comply with all applicable local regulations to the extent they apply.

Effective Date of These Terms: January 1, 2025